Privacy Policy

Effective Date: June 27, 2026

Welcome to 29:11 Pilates & More ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, purchase memberships, book classes, or otherwise interact with our services.

Information We Collect

  • Name, email address, phone number, and mailing address

  • Date of birth and emergency contact information

  • Payment and billing information

  • Class attendance and booking history

  • Communications with our team

  • Website usage information, including IP address, browser type, device information, and cookies

How We Use Your Information

  • Manage your account and memberships

  • Process payments and transactions

  • Schedule and manage classes

  • Send booking confirmations, reminders, and updates

  • Communicate promotions, events, and studio news

  • Improve our services and customer experience

  • Comply with legal obligations

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers that help us operate our business, including scheduling and membership platforms, payment processors, email and SMS communication providers, and website hosting and analytics providers.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Marketing Communications

By providing your email address and phone number, you consent to receive transactional communications related to your account, including booking confirmations, reminders, billing notices, and service updates. With your consent, we may also send promotional emails and text messages regarding classes, events, special offers, new products, and studio announcements. You may opt out of promotional communications at any time. Message and data rates may apply.

Retail Products and Future Offerings

We may offer retail merchandise, food and beverage items, wellness products, and other services through our website, mobile application, or in-studio purchases. Information related to these purchases may be collected and processed in accordance with this Privacy Policy.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your experience and analyze website traffic.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of receiving promotional emails or text messages at any time.

Contact Information

29:11 Pilates & More

Email: 2911pilates@gmail.com

Phone: 945-985-4187

Address: 701 Military Parkway, Suite 36, Mesquite, TX 75149